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Ramesh Thiyagarajan

Candidate ID: 2553828

Career Summary

Seasoned Data Center Manager, with 20 years of IT and Datacenter Infrastructure operations, Projects, and IT service management across various industries. Excelled in technical leadership development activities such as coaching and mentoring.

Skill Set

IT Infrastructure, Data Center operations

Professional Information

Total Experience : 20

Nationality : India

Qualification Level : Graduate

Job Function : IT - Hardware

Work Location Preference : Kuwait, Bahrain, Oman, Saudi Arabia, Qatar, UAE

Detailed Profile

Data Center Operations Manager @ Amazon Web Services (AWS), Singapore | Sep 2017 - Feb 2024
Responsibilities:
? Spearheaded teams of Data Center Technicians, ensuring flawless installation, maintenance, and decommissioning of hardware infrastructure.
? Orchestrated team safety, security, and performance, fostering exceptional customer satisfaction and service quality.
? Strategically planned and forecasted, optimizing team and individual performance through insightful reviews and staffing adjustments.
? Implemented supervisory protocols, aligning with organizational policies and procedures for seamless operations.
? Guided and empowered direct reports, nurturing their professional growth and career advancement within the organization.
? Championed continuous learning and development, enriching team competencies in technical and soft skills, and fostering adaptability and
excellence.
? Led cluster decom program and optimized rack, host & network decom process along with global process owners.
? Headed project managers to drive operational excellence through continuous improvement program and IT Infrastructure operational readiness for new site launches within the cluster.


Principal Engineer @ GlobalFoundries, Singapore | Jun 2010 - Sep 2017
Responsibilities:
? Established and governed enterprise Data Center operations standards, ensuring consistency across regions.
? Revamped Data Centers worldwide, enhancing energy efficiency and reliability through innovative retrofits.
? Directed Data Center capacity planning and audits, ensuring security, energy efficiency, and compliance.
? Led the design and deployment of comprehensive monitoring solutions for IT infrastructure and Data Centers.
? Orchestrated vendor management, scrutinized SLAs, and fostered collaboration across diverse teams for seamless Data Center operations.
? Managed diverse IT infrastructure projects, from inception to operation, ensuring efficiency and quality standards compliance.


IT Infrastructure Engineer @ Thomson Reuters, Singapore | Jun 2009 - Jun 2010
Responsibilities:
? Addressed IT incidents for Thomson Reuters Financial data feeds globally, ensuring seamless stock exchange connections.
? Orchestrated simultaneous internal projects, implementing changes with precision via robust change management.
? Crafted detailed SOPs empowering NOC teams to competently execute routine maintenance and changes.
? Initiated and executed numerous projects, driving continuous service enhancements for optimal performance.
? Collaborated closely with facility teams, synchronizing electrical and mechanical operations for Data Centers.
? Ensured business continuity, orchestrating power-down tests and seamless failover processes while managing Data Center resource allocation.


IT Systems Engineer @ Hewlett Packard Enterprise, Bangalore | Mar 2006 - May 2009
Responsibilities:
? Supported clients across diverse sectors and regions, including Pharmaceuticals, Automobile, Communication, Petroleum, Food & Beverage.
? Spearheaded regular SDR & SLA reviews with leadership and clients, ensuring alignment and performance excellence.
? Managed shared service delivery of OVMS Servers across AMERS, EMEA, and APAC regions, ensuring seamless operations.
? Automated tasks via DCL scripting in OVMS, streamlining processes and enhancing efficiency in server management.


IT Associate Engineer @ CMC Ltd., Chennai | Aug 2004 - Mar 2006
Responsibilities:
? Directed OpenVMS cluster systems for the Indian railway ticketing system, ensuring seamless operations.
? Executed network and system operations, encompassing installation, configuration, and maintenance in production environments.
? Maintained reliability of both cluster and standalone systems, prioritizing data integrity and continuity.
? Ensured robust management of system infrastructure, guaranteeing uninterrupted ticketing services for Indian railways.