LAKMINI ERANDI
ADMINISTRATIVE PROFESSIONAL | EXECUTIVE ASSISTANT | RECEPTIONIST Dubai, UAE | Phone: +971504489045 | Email: lakminierandi22@gmail.com
LinkedIn: https://www.linkedin.com/in/erandiranaweera/
Dynamic and personable receptionist with over 7 years of experience in providing exceptional customer service and administrative support. Proficient in managing a busy reception area, handling multiple phone lines, and greeting visitors with a warm and professional demeanor. Skilled in organizing appointments, maintaining office supplies, and ensuring the smooth operation of daily office activities. Adept at utilizing communication and interpersonal skills to create a positive and welcoming environment. Highly organized, pro-active, and capable of working with minimal supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
EXPERIENCE
Administrative Assistant
Employees' Trust Fund Board - Government Office | Colombo, Sri Lanka October 2017 – June 2024
• Answer phone calls, schedules meetings and support visitors.
• Data Analysis, updating spreadsheets, letters, payroll, and system reports, a store calendars and team rosters.
• Carries out administrative duties such as filling, typing, copying, binding, scanning, etc.
• Prepared a wide range of incoming and outgoing management reports, made recommendations, prepared them for
approval, and handed over reports to finance.
• Assisted the Assistant Director with the responsibilities connected with the administrative functions, ensuring effective
office management on a daily basis.
• Documents preparation and documents control for admin files such as contracts, recruiting and insurances, etc. using
Microsoft Office such as Word, and Excel.
• Performed various functions requiring solicitation for telephone support and other special projects related to management
and administration.
• Inputting, filing and managing the data stored within the organisation's office system.
Document Controller & Customer Service Executive
Salota International (Pvt) Ltd | Colombo, Sri Lanka July 2017 - October 2017
• Track orders and Coordinate with customers about the status of their orders, and inventory to ensure timely deliveries for increased customer satisfaction.
• Prepare shipping documents (like invoicing, purchasing orders, bills of lading. etc..) and handle shipment clearances.
• Reviewing purchase orders and shipping documents to ensure accuracy.
• Supports company operations by maintaining office systems, communicating expectations, and executing tasks to
complete assignments.
• Promote the services of the company to the customers.
• Copy, scan and store documents.
• File documents in physical and digital records.
• Manage the flow of documentation within the organisation.
Office Administrator
Australian Education Centre (Pvt) Ltd | Sri Lanka September 2016 - June 2017
• Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.
• Prepared reports including budgets, donations, bookkeeping, expenses, bill payments.
• Written and distributed email, correspondence memos, letters, faxes, and forms.
• Researched and created flyers, manuals, and programs and training material in an organized and timely manner for
upcoming events and classes.
• Assisted in organizing and executing educational events, such as seminars, workshops, and career fairs, to enhance
student engagement and academic success.
• Entered data for the first stage of visa processing.
EDUCATION
Bachelor of Science (Hons) (BSc)
Major: Business Management | Canterbury Christ Church University - United Kingdom - 2020
Higher National Diploma in Business Management
Scottish Qualification Authority - United Kingdom - 2019
Diploma in English
Aquinas University College of Higher Studies - 2017
Diploma in Business IT
Siksil Institute of Business & Technology (Pvt) Ltd. – 2017
G.C.E Ordinary Level & Advanced level Field of study: Economics, Business Studies, Accounting & General English
Buddhist Girls' College - Sri Lanka - 2012 - 2015
SKILLS
• Administrative Support • Problem Solving
• Management
• Creativity
• Relationship Building • Customer Service
• Communication
• Data Entry
• Time Management
• Microsoft Excel
• Microsoft Word
• Microsoft Word
• Microsoft Outlook
• Microsoft PowerPoint • Microsoft Office Suite • Clerical Support
• Excel spreadsheets • Office Administration
• Computer Proficiency
• Scheduling and calendar management • Scheduling
• Document Management
• Accounting Support
• Data organization
• Calendar Management
• Meeting Arrangements
• Strong Problem Solver
PERSONAL DETAILS
Nationality - Sri Lankan
Date of Birth - August 6, 1996
Marital Status - Single
Visa Status - Visit Visa
REFERENCE
Sajeep Kalingage
Group Manager – Group Tax and Project Finance National Food Products Company
Phone: +971 52 903 6595
Email: srkkalinga@gmail.com
Anjula Malshan
Digital Officer
Shamal Holding - Dubai, UAE
Phone: +971 52 778 8733
Email : anjula.malshan@shamal.com