Erwin O. Lumbres
PERSONAL DETAILS
Telephone: +971 505977956
E-mail:erwin12lumbres@gmail.com
Birth Date: October 12, 1986
Status: Married
Nationality: Filipino
Religion: Roman Catholic
Height: 5’11”
Language Skills: English, Tagalog
Address:# Al Rigga - Dubai, UAE
International Travel Experience:
Japan and Singapore
EDUCATION
College Graduate in Bachelor of Science in Nursing from University of Perpetual Help – Calamba, Laguna, Philippines in 2008
Undergraduate in Bachelor of Science in Computer Engineering from University of Perpetual Help
– Calamba, Laguna, Philippines in 2004
VISA
Type: Employment
Passport No: P7492416B
SPECIAL SKILLS
• Computer Literate
• Medical Coding
• Patient Care
• Self-motivation
• Time Management
• Hardworking
• Customer Service Oriented
• Strong Work Ethic
TRAINING ATTENDED
Skyline Medical Coding Academy Dubai, UAE
December 2019 – February 2020
• ICD – International Classification of Disease
• CPT– Current Procedural Terminology
• HCPC – Healthcare Common Procedural Coding System
Eduscope International
August 12,2023
• BLS – Basic Life Support
CAREER OBJECTIVE
To be associated with not only to a high standard company but also to a progressive one ;to serve and to share the objectives of the company; as well as to gain knowledge, experiences, to work well with other people, and to help the company grow.
QUALIFICATIONS
• With good communication skills and customer service oriented.
• Experienced working in medical field such as medical encoder, verifier, customer service representative, nurse assistant.
• Highly reliable self-starter; can be counted on to complete assignments.
• Hard worker, quick learner and willing to assist co-workers and customer in a cooperative manner.
• Ability to understand and carry out basic sanitation requirements.
• Well organized approach with an ability to multitask.
• Long-term interest in hospitality and dietary industry.
• Work well under pressure to meet deadlines.
WORK EXPERIENCE
August 14,2023 to Present
Clemenceau Medical Center Hospital-Dubai, UAE
As Operation Theatre Healthcare Assistant
• Preparing operating room
• Monitor vital signs and ensure proper function of the equipment.
• work with surgeons, nurses, and healthcare professionals to ensure that surgeries run smoothly and provide the best possible patient care.
• Work in an effective and efficient way, utilizing appropriate Hospital policies, procedures and guidelines.
• To assist with the transfer of patients from ward, reception, anesthetic room, operating theatre and post-op recovery room.
• To assist with the moving and positioning of patients in preparation for surgery and/or treatment.
• Monitor and maintain the cleanliness of the care environment to comply with standards necessary to provide an effective service.
• Continuously develop own skills and knowledge and where appropriate provide information for others to help their development.
• Contribute effectively as a member of the multi-disciplinary team, building appropriate relationships.
• Working on own initiative and within the limitations of the role always promote high quality care.
• At all times ensure that own actions support and promote equality, diversity and the rights of patients, the public and colleagues within the health care environment.
• Maintain and support the effective use of available resources (equipment, people and stock) in an efficient way.
• Identify hazards and act accordingly to promote the health and safety of patients, the public and staff in the health care environment.
• Complete all appropriate documents in a clear, accurate and timely way, participating in reporting processes as necessary.
• Participate in annual performance reviews and development planning.
• Participate in mandatory training as required.
• Contribute to effective working in a changing environment as services development.
April 19, 2021 up to April 19,2023
Gargash-Hospital LLC - Dubai, UAE
As Healthcare Assistant/Porter
Out patient department/ Operation theatre
• Provide basic patient care under direction of nursing staff and to perform duties such as dress, groom, or move patients, or change linens.
• May transfer or transport patients.
• Includes nursing care attendants, nursing aides, and nursing attendants.
• Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
• Remind patients to take medications or nutritional supplements.
• Answer patient call signals, signal lights, bells, or intercom systems to determine patient’s needs.
• Assist nurses or physicians in the operation of medical equipment or provision of patient care.
• Listen to patients regarding any health concerns they might have and report details to a Registered Nurse or Doctor
• Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.
• Turn, reposition and move patients between wheelchairs, seats and beds.
• Stock or issue medical supplies, such as dressing packs or treatment trays.
• Stock medical or patient care supplies.
• Assists in the safe transfer and positioning of patients. Able to maneuver the patients safely using aids where appropriate.
• Assists surgical team for a range of surgical procedures.
• Able to assist with the assessment of care needs through data collection, observations, monitoring of patient’s progress e.g. BP, Temp, Pulse, Respiration, O2 sats, pain assessment.
• Helps with maintaining theatre stocks and supplies
December 06,2020 to March 31, 2021
Sam’s Kitchen - Dubai, UAE
as Assistant Chef/ Cook
• Prepared food to include beverages, salads, dressings, sandwiches, hot and cold plates
• Operated food production equipment to include pizza ovens, choppers, mixers, and other vegetable, and meat processing equipment.
• Often performs inventory and supply ordering duties, as well as assists in kitchen preparation
• Provided customer service as needed.
• Delivered all food orders requested in a timely manner.
• Ensured proper procedures were followed when working with cooking equipment
• Helping in maintaining stock, rotating produce and dry goods to ensure the highest quality of food
• Maintained a safe and clean food preparation work environment.
• Organized a smooth and efficient kitchen
• Inspect food and supplies to verify appropriate quantities were received and comply with health standard.
September 09,2018 to November 21, 2020
Exile Gaming - Dubai, UAE
as Assistant Chef/ Cook
• Prepared food to include beverages, salads, dressings, sandwiches, hot and cold plates
• Operated food production equipment to include pizza ovens, choppers, mixers, and other vegetable, and meat processing equipment.
• Often performs inventory and supply ordering duties, as well as assists in kitchen preparation
• Provided customer service as needed.
• Delivered all food orders requested in a timely manner.
• Ensured proper procedures were followed when working with cooking equipment
• Helping in maintaining stock, rotating produce and dry goods to ensure the highest quality of food
• Maintained a safe and clean food preparation work environment.
• Organized a smooth and efficient kitchen
• Inspect food and supplies to verify appropriate quantities were received and comply with health standard.
March 15, 2017 to June 30, 2018
Koshari Point Restaurant LLC Dubai, UAE
as WAITER / CASHIER
• Escorts customers to their tables and ensures they are settled comfortably; offers coffee and other drinks
• Presents the menu to customers, answers queries about it, and makes suggestions if necessary
• Informs patrons the restaurant’s daily specials
• Explains the preparation and cooking methods as well as ingredients of various menu items
• Greet customers as they arrive in the store and provide them with information regarding products and services
• Respond to customers’ complaints and take necessary action to resolve their issues
• Take payment in exchange of items or merchandise sold
• Safely bag, box and wrap purchased items
• Identify prices of goods through tags or scanner
April 2016 – October 2016
Medicard, Alabang, Muntinlupa, Philippines
as Customer Service Representative
• Answered patient queries related to benefit plan and utilization.
• Checked and provided approvals to patient consultation and medical procedures for out-patient and in-patient.
• Assisted patients and clients by facilitating endorsements with medical providers.
• Supported clients by facilitating endorsements with medical providers.
• Ensured that consumer service processes and procedures are completed accurately.
• Documented feedback and complaints from customers and then facilitated resolution.
• Assisted customers with selections of health benefit plans.
• Educated customers on various selection of health benefit products and packages.
• Directed client follow-up with the status of their application for an individual health benefit account for endorsement to the sales department.
• Helps client make selections by building clients confidence; offering suggestions and opinions
• Contributes to team effort by accomplishing related results as needed
• Documents sale by creating or updating client profile records
October 2012 – October 2015
Intellicare Asalus Corporation, Calamba City, Laguna, Philippines
as Encoder / Verifier (Claims Department)
• Encoded data such as patient information, diagnosis, bills and procedures related to patient’s operation required by the doctor.
• Approved claims of patient medical utilization for payments due to doctors, clinic and hospitals.
• Screened and assessed out-patient and in-patient availments.
• Resolved claims processing discrepancy and payment reconciliation of medical providers.
• Analyze patient charts carefully to know the diagnosis and represent every item with specific codes
• Collect health information as documented by medical specialists and code them appropriately
• Consult medical specialists for further clarification and understanding of items on patient charts to avoid any misinterpretations
• Advocate for patients where their medical history is needed as evidence
• Evaluate and re-file appeals of patient claims that were denied
• Be updated about new coding rules as codes change from time to time
• Develop good client relationship in the course of duty
• Collect and distribute coding related information and billing issues
• Provide accurate answers to queries on coding.
April 08, 2010 – October 10, 2012
St. Frances Cabrini Medical Center, Sto. Tomas, Batangas
as Nursing Assistant
• Performs any combination of following duties in care of patients in hospital, nursing home, or other medical facility, under direction of nursing and medical staff: Answers signal lights, bells, or intercom system to determine patients' needs.
• Bathes, dresses, and undresses patients.
• Serves and collects food trays and feeds patients requiring help.
• Transports patients, using wheelchair or wheeled cart, or assists patients to walk.
• Drapes patients for examinations and treatments, and remains with patients, performing such duties as holding instruments and adjusting lights.
• Turns and repositions bedfast patients, alone or with assistance, to prevent bedsores.
• Changes bed linens, runs errands, directs visitors, and answers telephone.
• Takes and records temperature, blood pressure, pulse and respiration rates, and food and fluid intake and output, as directed.
• Cleans, sterilizes, stores, prepares, and issues dressing packs, treatment trays, and other supplies.
• Dusts and cleans patients' rooms.
• May be assigned to specific area of hospital, nursing home, or medical facility.
• May assist nursing staff in care of geriatric patients and be designated Geriatric Nurse Assistant.
• May assist in providing medical treatment and personal care to patients in private home settings and be designated Home Health Aide.
January 10, 2009 – January 10, 2010
Community General Hospital, San Pablo City, Laguna, Philippines
as Nursing Assistant
• Performs any combination of following duties in care of patients in hospital, nursing home, or other medical facility, under direction of nursing and medical staff: Answers signal lights, bells, or intercom system to determine patients' needs.
• Bathes, dresses, and undresses patients.
• Serves and collects food trays and feeds patients requiring help.
• Transports patients, using wheelchair or wheeled cart, or assists patients to walk.
• Drapes patients for examinations and treatments, and remains with patients, performing such duties as holding instruments and adjusting lights.
• Turns and repositions bedfast patients, alone or with assistance, to prevent bedsores.
• Changes bed linens, runs errands, directs visitors, and answers telephone.
• Takes and records temperature, blood pressure, pulse and respiration rates, and food and fluid intake and output, as directed
• Cleans, sterilizes stores, prepares, and issues dressing packs, treatment trays, and other supplies.
• Dusts and cleans patients' rooms.
• May be assigned to specific area of hospital, nursing home, or medical facility.
• May assist nursing staff in care of geriatric patients and be designated Geriatric Nurse Assistant.
• May assist in providing medical treatment and personal care to patients in private home settings and be designated Home Health Aide.