Managing HR & Recruitment with over 12 years of experience in multiple phases of Human Resources,
Talent Acquisition, PMS, HR Planning & Strategy, C&B & Organizational development
striving for leadership assignments
Profile Summary
Performed entire gamut of HR functions including recruitment, PMS, employee lifecycle management, employee engagement initiatives, implement HR policies, HR-IT Transformation, budgeting, succession planning, industrial relations, L&D and compensation benchmarking and benefits
Certified Human Resource Management Professional (CHRP) from American Certification Institute (ACI), Dubai
Participated in improvement of HR processes, Project management & support for enhancing employee performance and therefore getting a better (ROI) return on investment; skilled in generating manpower projection
Maintained effective employee relations by acting as a face of the department & resolving matters pertaining to salary, policies, labor & emigration and so on; possess knowledge of all Indian statutory compliances
Supported the resolution of escalated employee relations (ER), medical insurance, PF, ESI issues and managed risk to the business for employee grievance; conflict resolution to achieve zero lawsuits, arbitrations or labor strikes during difficult transitional period
Spearheaded talent development & transition, onboarding & Employment contract/visa & emigration activities and set priorities for improving the competence of the workforce
Leveraged analytical capabilities in HR processes, organizational development, employer branding, vendor management & research for improving employee performance,, attrition management and competency mapping reports
Team-based working style coupled with the zeal to motivate members with good leadership skills; possess technical skills in HRMS System
Core Competencies
Employee Engagement & Advisory Talent Attraction & Management HR Business Partnering & Strategy
HR Policy & Planning Performance Management HR Budgeting & Benchmarking
Compensation & Benefits/Payroll Cultural Transformation Statutory Compliances
Notable Accomplishments Across the Career
By refining company processes, achieved a higher rating with Ministry of Labor resulting in reduced labor cost by 25%
Reduced the attrition rate of KAA & GBS by introducing growth, inentive & education plans for employees
Drove company-wide culture change process resulting in improving company's competitiveness; performed systematic job analysis & market research and cut additional costs by negotiating salary and recruitment cost
Initiated revision of employee handbook and developed 15+ HR policies & procedures
Streamlined infrastructure, implemented HRIS & ESS (Employee Self Service) and transitioned operations to shared services to reduce the total time taken(TAT)
Transitioned audit & accounting work to India to reduce employee cost and assisted the management to utilize funds in business promotions
Attained 10-15% improvement in attendance by introducing a new bio-metric system to monitor and address poor punctuality; achieved at least 5% reduction in absences over a period of 12 months by introducing Leave Application Procedure
Developed strategic policy, charts and tables to minimize errors & cost in labor related and other legal/HR related activities;
Implemented various methods of Interim & Probationary Evaluations to measure the actual performance of every new hire
A trader/investor interested in Global Financial Markets, involved in market research and broad study of company’s earning , growth and fundamentals
Jun ’17 – Apr ’21 with Global Business Services, DMCC as HR Specialist
Apr ’21 – Jan ’23 with Global Business Services, DMCC as HR Manager
Jan ’23 –Present with Global Business Services, DMCC as Senior HR Business Partner
Spearheading various verticals of the organization including Headhunting & recruitment, onboarding & exit formalities, employee engagement, workforce planning, L&D, C&B and so on
Collaborating with Senior Partners to influence sourcing strategies and liaised with stakeholders to understand their strategic & business objectives and hiring needs
Heading end-to-end HR generalist operations as primary Point of Contact for HRM & Line Management throughout the recruiting lifecycle
Preparing Policy & Charts, HR Budgeting & Cost Sheet, managing KPIs for process optimization and conducting job analysis & performance management
Manage Employee Immigration process i.e. obtaining MOHRE/ DMCC/Free zone work permit, apply for Access Card, Employment Contract, renewals, cancelation etc.
Monitoring & suggesting company PRO’s in Labor & Visa process and mentoring new processes of MOL/ Free zone Emigration & all Indian statutory compliances.
Reviewing attendance & processing of employee payroll, generating required reports and coordinating & advising IT & Admin Team at different centers
Performing activities for employee life cycle management including on-boarding, confirmation, transfer, deputation, leave updation and HRMS updation, Emplyee filing etc.
Managing confidential information related to employee relations, organizational changes, performance appraisals and other sensitive HR related matters
Acting as the bridge between management and employees by answering questions, interpreting & administering contracts and assisting in resolving work related problems
Payroll Management, releasing monthly salaries based on new hires master data, CTC details, one time payments, promotions & increments, incentives & performance bonus, resignation details, LOP days & other deductions
Sustaining a dynamic environment that fosters development opportunities with implementation of TEI & GPTW to make the employees feel part of actions & decision-making with a degree of pride
Adhering to compensation policies, government regulations and setting the incentives; preparing salary slips, other HR Certificates & penalties where necessary
Jun’13 – Feb’17 with VFS Global, Dubai as Compensation & Benefits Specialist
Update existing and new company policies and processes & collaborate with divisions to ensure completion of activities
Manage Performance Management Process system, initiate and administer cycles & supporting executive reviews
Design compensation packages for all job vacancies, hires and internal transfers
Strategic annual salary review, designing & implementing improvement plan for salary structure & reward schemes that drive biz performance and enhance employee engagement
Conduct market benchmarking analysis and internal peer analysis to ensure external and internal equity. Review benefits and allowances to ensure best market practice is delivered to the bank
Identify training needs, plan and implement training trograms. Conduct research on employee satisfaction
Jun’11 – May’13 with Rural Shores Business Services, Bengaluru as HR Business Partner
Define talent needs, and support leaders to forecast and plan their workforce and talent pipeline requirements
Determine selection criteria, create talent pool, source potential applicants through online channels, such as Naukri, LinkedIn and other networks. Efficiently managed campus hiring, bulk/volume hiring etc.
First-level screening interviews to discover the best-fits from qualification, experience & culture fit
Coordinate with respective hiring manager for interviews and prompt feedback about the candidate
Build and maintain a network of potential candidates, participate in networking, professional, and university job fair & events
Design CTC & salary break-up, finalize the compensation & benefits, onboarding new joiners, exit interviews etc.
Evaluate current compensation practices and ensure compliance with the new labor codes including PF, ESIC and statutory updates
Monitor the internal pay ranges, undertake competitive analysis, and market trends to provide guidance on salary movements
Support development of rewards, recognition, incentive programs for productivity enhancements and employee retention
Helping managers develop plans to improve employee engagement through one-on-one meetings, workshops etc.
Previous Experience
Aug’10 – Feb’11 with Adecco India / Consult Genie HR Consultancy, Bengaluru as Senior Executive – Talent Acquisition
Understanding the client requirements, executive level headhunting, sourcing the right candidate, technical pre-screening, negotiations, closing the deal and maintaining the relationship with the clients
Post open positions on various job portals and track applicants, generate a high volume/high quality pipeline of candidates under tight timelines
Build & maintain network of potential candidates through proactive market research
Developing new business with prospective clients and keeping in regular contact to build positive, productive and long-term corporate relationships
Mar’10 – Aug’10 with Outsource Partners International Ltd(KPMG), Bengaluru as Audit Associate
Verifying the Financial Statements (Balance sheet, statement of operations, stockholder’s equity, cash flow, Trial Balance etc).
Sourcing documents from Security Exchange Commission (SEC) like Annual Report(10-K), 10-Q, and 8-K.
Verifying the figures of Current Year Financial Statements with the Prior Year published documents.
Ratio analysis and analytical review of financial statements and List of Findings.
Performing Post-publish procedures & Non standard Procedures. Drafting the clarification mails to execute the process.
Training the new employees about the process.
Nov’09 – Mar’10 with Wipro Technologies Ltd., Bengaluru as HR Assistant
Investigate historical data for each debt or bill. Update account status records and collection details
Back-office related activities such as resolving questions, reissues, advance fares, ticketing etc
Support new joiners to complete pre-joining formalities of IT and HR requirements
Assess training needs and monitor training and induction programs. Carry out onboarding and induction for new joiners
Academic Achievements
Participated in Human Resource & Six Sigma Seminar conducted by Blue Ocean, Dubai
Joined 4th International Procurement & Supply Chain Conference held at Emirates Palace Hotel, Abu Dhabi
Attended Workshop on Performance Appraisal, Time and Stress Management conducted by Blue Ocean Academy, Dubai
Accomplished Communication Skills & Customer Service Training
Attained Best Leadership Award of AJIM for managing a team of 120 students in South-India Level Inter-collegiate Competition & other college level events in 2007-09. Appointed as Program Coordinator of ELIXIR 2009 – A State Level Fest
Partaken in Pragathi-2008, a Symposium on Opportunities and Threats of Special Economic Zone (SEZ)
Education
Certified Human Resource Management Professional(CHRP) from American Certification Institute(ACI), Dubai in 2016
Certified Compensation & Benefits Manager
Master of Business Administration(MBA) from AJ Institute of Business Management (AJIM) in 2009
Bachelor of Commerce(B.Com) from St. Mary’s College in 2007
Personal Details
Languages Known: English, Hindi, Kannada, Konkani & Tulu
Permanent Address: Saldanha Villa, Pilar Village, Udupi District, Karnataka, India
Nationality: Indian
Driving License: UAE & India
Vehicle Available: Own
Marital Status: Married