RHEA ANGELIE PABLO
Administrative Sales Officer/Accounts Assistant
+971 588377824 • rheaangeliepablo@yahoo.com • Dubai, UAE
PROFILE SUMMARY
Motivated Administrative Officer with over 6 years of experience in general administrative functions and accounting procedures. Proven ability to manage multiple tasks efficiently, provide exceptional customer service, and support business operations.
KEYSKILLS
• General administration
• Records & Database Management
• Commercial Sales
• Technology & Software Skills
• Accounts payable, Invoicing
• Teamwork & Interpersonal Skills • Customer service
• MS office Programs
• Teamwork & Interpersonal skills
• Communication
• Problem-solving skills
• Multitasking skills
• Accounting Software:
(Microsoft Dynamic GP, Odoo, Beams, ePromis)
PROFESSIONAL EXPERIENCE
ADMINISTRATIVE OFFICER (COMMERCIAL SALES DEPT.)
Al Fanar National Gas Services - Dubai, UAE
2024 February – Present
• Business Development: Identifying and pursuing new sales opportunities within the commercial sector, supported to expand client base and boost revenue.
• Account Management: Supporting and managing client accounts, building long-term relationships to enhance client satisfaction and retention rates.
• Customer Service: Provide exceptional customer service by promptly addressing client inquiries and resolving issues.
• Collaboration: Working closely with internal teams (marketing, operations, maintenance, engineers and finance) to ensure seamless service supporting client projects effectively.
ADMIN & ACCOUNTS ASSISTANT
Lootah Biofuels LLC (SS Lootah Group of Company) - Dubai, UAE
2018 July – 2024 February
• Accounts payable associate: Managed accounts payable transactions, reconciled inventory, and prepared payment to suppliers. Monitored disbursement, processed invoices, and managed delivery receipt transactions. Keep accurate records of all transactions.
• Multitasking & Administrative Duties: Exhibited strong multitasking skills by handling customer service, telephone communications, emails, data entry, filing, and logging of all incoming work orders, purchase orders and invoices.
• Communication and Coordination: Maintained effective communication across various departments levels, working closely with the site team and waste vendors and ensuring seamless operations.
• Customer Service: Managed resolved collection issues and customer complaints.
• Documentation & Reporting: Prepared and maintained operational documents and compiled monthly reports.
• Inventory & Supply Management: Monitored office supplies, reordering as necessary.
• Backup Assistance: Providing backup assistance to management as required, ensuring adequate coverage and continuity of responsibilities.
ADMIN & ACCOUNTS ASSISTANT
Spectrum Cleaning Services LLC – Dubai, UAE
2017 April - 2018 April
• General Office Duties: Handled general office tasks including answering the phone and responding promptly to customer inquiries.
• Contract & Database Management: Maintained client contracts, service agreements, and customer databases; recorded comments, complaints, and inquiries to ensure customer satisfaction.
• Scheduling: Prepared quotations managed the dispatching and scheduling of cleaning services to optimize efficiency.
• Financial Transactions: Received and deposited cheques/cash, and reconciled records with bank transactions to ensure accurate financial management.
• Payment Tracking: Monitored customer accounts for non-payment and delayed payments, taking necessary actions to follow up and resolve issues.
BACK OFFICE & SALES ASSOCIATE
Paperchase Stationery Stores (Al Maya Group) - Dubai, UAE
2015 February - 2017 February
• Store Opening Duties: Performed store opening tasks, including counting cash drawers and ensuring all equipment functioned properly.
• Sales Achievement: Consistently achieved daily sales goals while providing excellent customer service.
• Customer Communication: Answered incoming phone calls, addressed customer questions, directed calls to appropriate departments, and processed over-the-phone orders.
• Merchandise Display: Organized and displayed merchandise attractively to enhance customer shopping experience.
• Inventory Management: Restocked shelves as needed and conducted regular inventory checks to maintain stock levels. Ensured quality of service by handling multiple tasks simultaneously in a fast-paced environment.
ADMINISTRATIVE
Stronghold Insurance Company Incorporated - Philippines
2013 July – 2015 January
• Reception Administration: Managed the reception area, greeting visitors and responding to phone and in-person inquiries with professionalism.
• Insurance Policy Management: Quoted, bound, and issued insurance policies for new and existing agents, ensuring prompt and efficient customer service.
• Document & Record Management: Processed various insurance documents, including policy insurance, certificates, endorsements, and invoices. Maintained and processed a variety of administrative records using both internal and external databases.
• Agent Negotiations: Negotiated with insurance agents to develop and retain both new and existing accounts.
• Reporting & Forms: Prepared underwriting reports and updated insurance forms to ensure accuracy and compliance.
EDUCATION & CERTIFICATION
Bachelor of Science in Information Technology – June 2008 to March 2013
Notre Dame of Dadiangas University – Philippines
Bookkeeping Certificate - March 2020
FilBrit Training Centre Al Ghurair – Dubai, UAE
PERSONAL DETAILS
Date of Birth : 27 October 1991
Nationality : Filipino
Languages : Tagalog, English
Marital Status : Singe